Silver
From $49 per stay
- Reserved pool or beach chairs, every day
- A welcome drink on arrival
- Coffee brought to the room each morning
For hotels and resorts
Sell VIP stays, paid before your guests arrive.
Your guests choose a VIP package on your own website and pay in advance. They walk in to reserved chairs, a better room and a concierge who knows their name. You confirm with one tap. No IT project.
01
Prepaid revenue
Guests pay for their package before they arrive. The card is charged only when your team confirms, and you are paid after checkout.
02
Every guest, every channel
One link in your confirmation email reaches guests who booked through Booking.com and Expedia too. The upgrade is sold by you, not the booking site.
03
Nothing to install
No connection to your property system and no new software for staff. Requests arrive by text, WhatsApp or email, and you reply Confirm.
What your guests see
Three ways to stay, set by you.
An example for a beach resort, shown on yourhotel.com/vip in your own brand. You choose what goes in each level, the times, the daily limits and the prices.
Most chosenGold
From $149 per stay
- Everything in Silver
- An ocean-view room, guaranteed
- VIP express check-in and checkout: keys waiting, no line
- Early check-in from 12 pm or late checkout until 2 pm
- Two drinks a day, served at your chairs
Platinum
From $349 per stay
- Everything in Gold
- Early check-in from 11 am and late checkout until 4 pm
- A private cabana or front-row chairs
- A private line to the concierge
- Dinner reserved at the hotel restaurant
Add-ons
Celebration set-up
Airport pickup
Early check-in or late checkout on its own
The guest's card is held, not charged, until your team confirms. Delivered as promised, or refunded.
Chosen in a moment. Waiting when they arrive.
How it works
Live in about a week.
01
Agree your packages
One meeting to choose two to four levels, prices, times and daily limits. We build the page in your brand.
02
Add one link
Put "Make it a VIP stay" in your booking confirmation email and confirmation page, plus a reminder before arrival.
03
Tap Confirm
A guest picks a package and their card is held. Your front office gets a message and replies Confirm or Decline.
04
Deliver and get paid
Your arrivals list shows every VIP guest and what they bought. Your share is paid after checkout.
Your revenue
What VIP packages could add.
Enter your own figures. Nothing you type leaves this page.
Your hotel keeps, each year
$0
Stays a year0
VIP packages sold0
Guests spend on packages$0
VIP Hotel Club share$0
Illustrative estimate, not a guarantee. It counts package sales only, before your own cost of delivering them, and assumes no setup or monthly fee.
46%
of US travelers say they would pay more to choose the room features they want.
Stayntouch and NYU Tisch Center survey of 1,002 travelers
15–25%
is what booking sites typically charge hotels on each room. The VIP upgrade is yours to sell to those same guests.
Preno, OTA commission rates
For hotels and resorts
Revenue from the guests you already have.
Your chairs, your rooms, your concierge, offered as packages your guests pay for before they arrive. We build the page, run the payments and message your team. You confirm and deliver.
- Your brand, your website. The page sits on your own site; guests never leave your brand.
- Charged only when you confirm. Decline, or don't reply, and the guest's card hold is released.
- Delivered or refunded. Every package carries the same simple promise.
- Your guests stay yours. Their contact details and choices belong to your hotel.
- No IT, no system connection. Nothing to install, maintain or train.
Founding hotels
Be among the first.
We are taking on a small group of founding hotels and resorts. We set everything up with you and you pay only from what your packages earn.
60-day free pilotNo setup feeNo monthly fee